Corporate Social Responsibility Strategy

Performance Goals

Indicators 2021 2022 2023 Goals
2023 2027
Number of corporate social responsibility activities (CSR) 10 4 4 4 20*
Number of employees participating in CSR per year 110 311 248 200 200
Percentage of community satisfaction in participating in activities 91.06% 94.63% 96.60% more than or equal to 90% more than or equal to 90%
The cumulative number of communities actively engaged by the organization
through the PT Volunteer Camp initiative
8 56 199 200 500*

Note: Target in 2027 of the Number of corporate social responsibility activities (CSR) accumulated from the base year 2023 and The cumulative number of communities actively engaged by the organization through the PT Volunteer Camp initiative accumulated from the base year 2020.

PTG realizes the importance of conducting the business with social responsibility in accordance with ISO 26000 Social Responsibility Guidelines by adhering to the principles of fair business operations, anti-corruption, respect for human rights, fair treatment of labor, consumer responsibility, environmental care, participation in community, and social development.

In this regard, to set out guidelines for CSR projects, the Company has developed a social responsibility strategy focusing on building relationships and participation with communities, society, and also appreciating environmental conservation with social license to operate. Moreover, it promotes the SDGs to maintain a balance in business operations, responds to the expectations of stakeholders, and mitigate potential impacts caused by business operations on communities, society and the environment. As a result, PTG hereby requires the implementation of following strategies:

1. Build engagement with communities surrounding its facilities through CSR projects that focus on creating shared values for well-being and contentedness.
2. Consolidate networks and cooperation to support community development, society and contribute to environmental conservation.
3. Promote CSR projects based on 3 key priorities, namely improving quality of life, promoting the ageing society, and creating an environmentally-sound lifestyle.
4. Encourage participation of key stakeholders such as communities, government agencies, customers, business partners, employees.

Contribution to Society

PTG has been allocating budget in order to contribute to the development of community and environment as part of our commitment to be responsible for society.






Philanthropic Contributions

Type of Contribution Total Spending (Baht)
FY 2024
Donations 176,138,744
Time: employee volunteering during paid working hours 2,610,728
Management overheads 14,705,863

Community Satisfaction Survey Result

In 2024, PTG conduct community satisfaction survey to evaluate CSR project implementation, which reach above target. The satisfaction rate is used as one of the indicators that reflect the Company good relationship with local community and social license to operate.


Year Satisfaction Rate
Result Target
2020 96.58% 80%
2021 91.06% 90%
2022 94.63% 90%
2023 96.60% 90%
2024 96.69% 90%

In the past year, the company did not encounter any issues or concerns from the communities surrounding our operational areas. The company recognizes the importance of engaging with the community and the surrounding society, such as service stations and oil depots, through regular social activities. We conduct these activities four times a year, focusing on building strong relationships and enhancing the long-term quality of life and well-being of the community.




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